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HP Z32k G3 4K USB-C Display

Hi!

I have got a new Z32k G3, and it doesn't work via Thunderbolt! It says no USB-C input detected.

From pure USB C device (Surface Go) it works fine.

 

I tried connecting Dell XPS 15 (9520) and HP ZBook Studio G5. 

The monitor works fine via DisplayPort. I have updated monitor fw to the latest version.

 

Any ideas?

 

Alex

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