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HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D7AV)

Hello,

My zoom video freezes after around 20-25 minutes on a zoom meeting call when using the built in webcam. It works perfectly fine for the first 15-20 minutes and then crashes. This happens irrespective of me using a background blur, no blur or a custom background. If I then try to turn the video on/off zoom stops responding and crashes.

 

This problem does not happen when I use an external USB webcam at my work desk, so it clearly is some issue with the built in webcam in my new Envy x360 laptop. I have updated all BIOS, windows and Zoom drivers/application, and it has not made a difference. Please help.

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