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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎03-16-2023 09:07 AM

HP Recommended
Product: OMEN by HP 40L Gaming Desktop PC GT21-0000i (392G5AV)

OmenCap.exe stops working on a daily basis-

It doesn't effect a visual crash that I notice-

Almost daily if not some times a couple times a day in reliability monitor-

Have not been able to pin down actual cause-

Source
OmenCap.exe

Summary
Stopped working

Date
‎3/‎16/‎2023 9:31 AM

Status
Report sent

Description
Faulting Application Path: C:\Windows\System32\DriverStore\FileRepository\hpomencustomcapcomp.inf_amd64_e711c85c03558fc4\x64\OmenCap\OmenCap.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: OmenCap.exe
Application Version: 1.7.1.0
Application Timestamp: 6350e805
Fault Module Name: OmenCap.exe
Fault Module Version: 1.7.1.0
Fault Module Timestamp: 6350e805
Exception Code: c0000005
Exception Offset: 0000000000007f0e
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 1e39
Additional Information 2: 1e399f1eab97e0f3b69c403e0a8748c4
Additional Information 3: 63a5
Additional Information 4: 63a59651d73bd5481b09d0767b1a2689

Extra information about the problem
Bucket ID: 43d20709aed543fbb2d277c891a9b1a8 (1356278141112922536)

 

This is one of the actual reports if it helps-

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