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‎03-18-2023 05:10 PM - edited ‎03-18-2023 05:12 PM

HP Recommended
Product: HP Notebook - 14-dq0002dx

When booting up the laptop, we receive the following message.

 

Boot Device Not Found

Please install an operating system on your hard disk

Hard Disk - (3F0)

 

We created a media usb drive to try and reinstall WIndows, however we receive another message stating that Windows cannot be installed to this disk.  The selected disk has an MBR partition table. On EFI systems, Windows can only be installed to GPT disks.

 

Windows cannot be installed to this hard disk space.  WIndows must be installed to a partition formatted as NTFS.

Windows cannot be installed to this hard disk space.  The partition is of an unrecognized type.

 

In trying to delete the partition, we received an error that the selected partition could not be deleted {Error 0x0070032}.

 

We are looking for a way to restore the Windows onto the laptop.

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