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‎04-24-2023 02:46 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-c0000 (343L1AV)
Operating System: Microsoft Windows 11

Hi everyone,

 

So I bought this gaming laptop early April. And last Friday, it suddently shut down and won't get any power ever since.

 

Between Easter and a ski trip, the effective use time was barely a week... and under no heavy load: I didn't even get to play any games on it yet. After upgrading all the drivers and whatnot, I only got the time to download and install some games...

 

With the HP Whatsapp assistance, we tried some steps:
-Windows key + V
-Windows key + B
-Remove internal battery cord and hold power button for 1min

 

Nothing worked so far, the only solution offered is a repair, in 20 days...

 

If anyone have any idead, I'll happily try them, so to not wait 1 month to use my PC...

 

The HP build quality seems somewhat worrisome, for a middle/high-end PC with an official price tag of roughly 2000 USD, I surely did not expect a dead machine after 1 week of close to no use...

 

Thanks in advance for any ideas !

 

PS: Other people seem to have the same problem too:
https://h30434.www3.hp.com/t5/Gaming-Notebooks/Hp-Omen-16-Not-booting/m-p/8671859

 

Ref and specs: 

Omen 16 France.png

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