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HP Pavilion Gaming - 15-ec1024ax
Microsoft Windows 11

I recently bought a New Crucial 8GB DDR4 3200MHz RAM Which is CL22 latency and matches my configuration.

After installing im getting a wide range of errors

1. Boot issues - PC won't boot normally
2. BIOS sometimes does not detect 16GB (reads 8GB) - and sometimes it detects full 16GB but Seems buggy

3. (If BIOS detects both slots) - The screen freezes and stops responding - In most cases, it displays small white squares and pixels and then freezes.

4. Even the slightest pressure or movement post RAM installation on the outer body of the laptop makes the screen go black.

System Info:
System Model: HP Pavilion Gaming Laptop 15-ec1xxx

OS Name: Microsoft Windows 11 Home Single Language
System Type: x64-based PC
Processor: AMD Ryzen 5 4600H with Radeon Graphics, 3000 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date: AMI F.29, 27-10-2022
Existing RAM: 

adi1009_0-1683182547466.png



Now the main problem here is I'm not able to pinpoint whether this is an OS issue as Im running Windows 11, or is the slot at fault, I've tried exchanging the slots of RAM and running but the same issue.

Tried Installing only new RAM and launching it works fine (Sometimes)

When RAM is installed frequently Laptop does not detect in BIOS or Task Manager but CPU-Z reads the ram in the slot post-boot.

BSODs i got

irql_not_less_or_equal

adi1009_1-1683183604131.png

 




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