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‎05-25-2023 03:34 AM

HP Recommended
Product: HP Laptop - 15s-eq1516sa
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have recently purchased full fibre and I'm having trouble with my drivers.  For some reason my connection is going through Corechip SR9900 USB2.0 to Fast Ethernet Adapter.  I do not have USB 2 on my laptop, only USB 3.  I think this is slowing my connection down.  I have looked at the drivers on the Corechip site but it only shows win11 one and that is it.  I do not have an ethernet port on my laptop so i had to buy an adapter.  Is this causing the issue? It says its a USB 3 but I'm unsure if its true.  I have updated my Realtek drivers just not the wireless ones.  

 

Any help would be greatly appreciated.

 

Regards,

Kevin 

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