• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎06-17-2023 04:31 AM

HP Recommended

I have an All In One 23-r017c  running Windows 10 and my touchscreen doesn't work. I have checked in Device Manager and there is absolutely no "HID-compliant touchscreen" there. I have several HID-compliant vendor-specified devices when I turn on Show Hidden Devices, but no touchscreen. I have checked HP support and there are no drivers for the touchscreen, and I can find them anywhere else. It *should* be a Microsoft driver but at this point the device doesn't even appear in Device Manager. Perhaps if I knew the PID and VEN numbers of the device I could see if it's showing up as one of the vendor specified items. 

 

It's very frustrating that Windows 8 forced the touchscreen market and then Windows 10 eliminated support for it. 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.