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‎07-06-2023 02:26 AM

HP Recommended
Product: HP Z32k G3 4K USB-C Display

i tried to update the firmware using the software taken from the hp site but it says "device not connect, please close this application, connect the device, and try again". I connected the monitor to the pc via USB B cable and display port cable but the monitor is still not recognized by the update software.

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