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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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08-06-2023 04:38 PM
So, my laptop always had weird issues with installs failing and bios issues, but now that my 1 year warranty expired and my laptop suddenly got screen pixilation, I have found myself in need of a new motherboard / video card. There are 0 on the market which tells me I am far from the only person that has needed to replace parts… Does anyone have access to the parts I need? If I go to the “authorized HP repair centers (I.e. Best Buy) will they have the parts? And, since HP sold me a lemon, but the “onboard tests passed” does anyone have advice? FYI, the last time my computer ran w/o pixilation, I ran the self tests and everything passed. Then the PC froze, the screen pixilated and it refused to work for a week. That was when I finally brought it to the shop to get diagnosed.