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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎08-26-2023 09:29 AM - last edited on ‎08-26-2023 12:55 PM by Retired

HP Recommended
Product: HP ENVY Photo 7134 All-in-One Printer

Apologies in advance. I know this subject has been done to death on here. My printer was working well until last week when it lost contact with the WiFi router. Short story is I eventually restored printer to factory settings and reinstalled. All is well and printer is now on line. However

Printer will not print as it insists it does not have instant ink cartridges fitted. The HP smart app \ instant ink account insists that I do have instant ink cartridges (I do) but is unable to connect to the printer. I have tried every solution posted on the internet. Switched on/off, removed and reinserted cartridges, replaced the printer on the app. To add to it all HP help services are down .

Anyone got a fix for this or is it time to take printer to the recycling centre?

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