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‎09-21-2023 07:23 AM

HP Recommended
Product: Pavilion 24" Touch-Screen All-In-One - Intel Core i5

Hello. I have a HP - Pavilion 24" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 256GB Solid State Drive which I purchased 4 years ago. It was working fine until last night I had to move my working desk to another spot. I unplugged my computer and when plugged into new outlet it wont start, It beeps 3 long and 4 short beeps, 5 times, then I get an error message Unsupported Adapter installed, The PC automatically shuts down in a few seconds yet there's a message at the bottom "Press ESC key for Startup Menu" When I press Esc key computer shuts down anyway,

Could it be that I just need to buy new adapter? What could be the issue?

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