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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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09-26-2023 07:44 PM
HP Recommended
I have an HP Deskjet 2700 desktop printer, with a brand new black ink cartridge loaded in. Despite this, my printer won't print anything in black or white (even the diagnostic and alignment pages). When i try, the paper feeds through but comes out blank, or only prints on sections with color. I've gone through the troubleshooting steps listed here: https://h30434.www3.hp.com/t5/HP-Instant-Ink/Deskjet-2700-series-not-printing-black-after-cartridge/... in addition to running the nozzle cleaning cycle three times, but nothing I've tried has worked. Anything in color prints beautifully, but black simply isn't working and I'm not sure how to fix it.
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