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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP OfficeJet Pro 8025e All-in-One Printer

My printer was working fine until I installed ink cartridges that I bought from Instant Ink. Both my previous printer & my current printer use the same ink.  Now my printer won’t print, saying that it is not from Instant Ink.  I have an account there but I can’t get hold of them.  My printer is turned on but it won’t print - I informed Instant Ink immediately when the transaction occurred - and they still bill me - now I cannot get hold of them - it’s all about the cartridges I installed, purchased from them!  Please help me.

 

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