• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎11-24-2023 05:27 PM

HP Recommended
Product: OMEN 25L Desktop PC GT12-0000i (ID 7WM96AV)

Bluetooth Headphones Only Connecting as "Hands Free AG" or "Mic"

 

Hello all,

I have had my Sony xm4's for a while and have had basically no problem with them until recently. I bought my PC a few years back, and it came with windows 11... and they worked great originally, however when i downgraded my windows version to windows 10 due to liking it more, my headphones started connecting as "Hands Free AG". I have searched basically every link on the internet and have had no fix. Recently I re-upgraded to windows 11 to see if it would help, and to no avail, it had no change. In fact now, my headphones only connect as "Hands Free AG" and i cannot get any stereo output. Any input is appreciated. Thanks!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.