• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎01-09-2024 08:14 PM

HP Recommended
Operating System: Microsoft Windows 11

My laptop randomly went into automatic repair about a month ago and I have tried everything to get it working again. Everytime I try to click any of the options under advanced options it either says, enter BitLocker recovery key, or skip this drive. Whenever I try to access my recovery key on the Microsoft website I get an error message, but when I consulted one of the IT guys at my workplace, he said it was something with my computer. If I click skip this drive it says there was an error preforming whatever I tried to do and then says the same thing until I restart the computer, where it takes me back to the BitLocker thing. I really need my computer to work because I have something really important to do and I need my computer working by the 12th. Thanks

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.