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‎01-28-2024 01:55 PM

HP Recommended
Product: HP Pavilion Aero 13 Laptop PC 13-be1000 (502Q7AV)
Operating System: Microsoft Windows 11

laptop does not connect to portable (ASUS ZenScreen) monitor via ALT DP Mode (using my USB C) 

2nd screen ASUS portable monitor connects to other laptops with cable given but does not work with this laptop.

 

the screen powers up - the portable monitor shows small led in the asus power button - and the screen comes live booting up with ASUS logo and then the meessage " pls check with your OEM/ manufacturer that your computer supports ALT DP Mode"

 

pls help

 

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