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‎01-30-2024 06:36 PM

HP Recommended
Product: HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D4AV)

HP One Agent was installed it seems by a Windows 11 update (at least it shows up after a Windows 11 update in system restore points) and I did not install it. I have uninstalled it but it re-installs after a re-boot. I have disabled it in task manager>startup apps but it still activates itself after a re-boot? My research says it is an app for HP printers - but I do not have a HP printer? It also constantly creates system restore points ( like 5 or 6 at a time)? I started to think it might be malware or a virus disguised as a HP app but none of my scans by two different virus scanners showed anything unusual? I went into task manager> startup apps and disabled HP One Agent but it still shows up after a re-boot? Tried to contact HP but cannot find a phone number or contact point to help with this? Anyone else have this problem and/or a solution? HELP!

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