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HP Officejet Pro 8610 e-All-in-One Printer

Replaced the printer head cartridge with no issues, no errors but now it will not print.  All printer cartridges are good, seems to go through the print motion and I get some "blue" but nothing else on the page.  did the realignment but only printed two small "blue" blue birds at the bottom of the page.  nothing else?

 

Any idea what is going on?  could be the new printer head I ordered off amazon is bad?

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