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‎02-12-2024 12:57 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw
Operating System: macOS 10.14 Mojave

I just got the HP LaserJet MFP283fdw printer yesterday.  From the very beginning, the ADF is not functioning optimally for scanning or copying.  It does not feed the paper through completely; just stops about 2/3 of the way through and jams.  This is turning out to be a huge waste of time and money.  I would greatly appreciate a fix for this issue soon.  So far, the answers available  online are not helpful.  The paper seems to be getting stuck, as if it is catching on something.  I can't visually see anything to which it may stick but this is what appears to be happening.

 

Thank you for your time and help in rectifying this issue.

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