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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎02-15-2024 04:45 AM - edited ‎02-15-2024 04:46 AM

HP Recommended

Hi. I have a deskjet 4130e printer that is now probably 2 years old. I however seldom use it, often going months in-between needing to print anything. Last year I had an issue where the black ink was greyed out. After trying all of the suggested fixes I contacted HP I was sent a new cartridge. This solved the problem briefly but once again the issues has arisen and now I can't even do a page alignment as no black ink is on this test sheet. Wish I'd stayed with an Epsom now.

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