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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎02-23-2024 03:28 PM - last edited on ‎03-05-2024 11:28 AM by Retired

HP Recommended

The indicated (black) cartridges are not communicating correctly with the printer. I have been on the hp website for a couple of hours and have yet to find a way to talk to a person about this instant ink replacement cartridge. I have hard reset the printer twice, I have removed and cleaned the cartridge with distilled water on a damp lint-free cloth. The printer was working fine and gave a replace low cartridge message. I replaced the cartridge as I have done many times and have received nothing but the error message above. I replaced the low cartridge and it printed until the cartridge went completely empty. Could someone tell me how to get this cartridge replaced?

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