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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-02-2024 01:34 PM

HP Recommended

My document feeder recognized paper in it but does not pull when scanning.  It will scan from the glass but not thru the feeder.  Can't seem to find a solution to this.  Help if you can.  Also, can't figure out out to "tell" it to pull from the feeder if that is a possible solution.

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