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03-06-2024 01:31 AM
Hello, I have an "HP Laptop - 15-ef1038nr" here. (https://support.hp.com/de-de/product/details/hp-15-e1000-laptop-pc-series/model/37676314)
The Caps Lock key flashes 5 times slowly and 3 times quickly. According to the HP error code it says:
The red light flashes five times, and then three, short white light flashes (5 long red, 3 short white):
This condition indicates that the embedded controller cannot reach the BIOS within the established time limit.
I have tried to reset the BIOS using a USB stick, but that doesn't work either. Follow these instructions:
https://support.hp.com/at-de/document/ish_4120874-4029003-16
Is there still a possibility to do something here?