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‎03-07-2024 06:20 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello guy! I have to calibrate the battery and I have tried the method suggested by HP support but it doesn't work. I had even tried to discharge complety and then charge again but it doesn't. The method suggested by HP is : 

1)Connect the AC adapter.
2)Fully charge the battery (99%-100%).
3)Keep the AC adapter connected to the computer for 3 hours with the battery fully charged (99%-100%).
4)Launch the HP Battery Check using HP Support Assistant to validate the results.

Is there any other method to calibrate battery? Thank in advance for your feedback.

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