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‎03-09-2024 08:37 AM

HP Recommended
Product: HP EliteBook 840 G8 Notebook PC (19X35AV)
Operating System: Microsoft Windows 11

I am encountering an issue with my Intel® Wi-Fi 6 AX201 160MHz wireless card, specifically related to download speed. The problem solely affects download speed and occurs exclusively on 5GHz networks.

While occasionally the issue resolves itself upon initial booting into Windows, it persists intermittently.

Notably, all other devices on the network operate seamlessly, and attempts to rectify the problem by installing the latest drivers from both the device manufacturer's website and Intel, as well as experimenting with different driver versions, have proven ineffective.

My suspicion is that the wireless card fails to automatically recognize 5GHz networks, as switching it to 5GHz mode manually resolves the issue. Additionally, it functions flawlessly on 2.4GHz networks, further highlighting the specificity of the problem to 5GHz connectivity.

 

Screenshot of Speed Test:

Screenshot 2024-03-09 161701.png

 

Screenshot of Driver Version:

Screenshot 2024-03-09 161841.png

 

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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