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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-11-2024 05:49 AM

HP Recommended
Product: HP Color Laser MFP 178nw
Operating System: Microsoft Windows 11

HI, my HP printer is causing some problems with print quality. It seems that when a print is happening some toner residue gets stuck somewhere in the printer process and gets re-printed just smudged. Please look at the picture for reference, the issue is difficult to explain. I have tried to clean the inside, but that did not resolve the issue. I have some theories as to why this is happening. Maybe it is the transfer unit or some of the rollers used in the printing proces, but I am not sure. Hopefully someone out there can help me diagnose this issue. Thanks 🙂 

 

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