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Microsoft Windows 10 (64-bit)

My recent purchase hp envy 6055e printer required Hp support to help with install.  issue was wifi connection and web access to function correctly.   since then, the printer has printed fine.  Issue is the printer won't stop printing paper with the following:

get / http/1.1

host: 108.52.170.80:9100

User-agent: Mozilla/5.0

Accept: */*

Accept-encoding: gzip

 

I did the factory reset as suggested, but these pages keep printing.  I also did a hp smart uninstall as suggested on a google search.   Is this malware ? (virus scanners say no, protected) Is this part of Hp running instant ink program ? as this printer is linked to, while my other HP printers do not have instant ink and do not print nonsense pages. 

 

SL 

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