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‎03-29-2024 11:15 AM

HP Recommended
Product: HP ENVY x360 - 15t-dr100 CTO

Hello,

This morning when I opened my laptop it would not recognize my external monitor despite it being plugged into the USB port. It was working yesterday without issue and no updates were done in the meantime so I'm not sure why it's not working today. I plugged the HDMI cord into a separate laptop and the monitor connected without issue. My HP laptop isn't even detecting the monitor despite it being plugged in.

 

I tried uninstalling the Graphics drive and restarted my computer but that didn't solve it. I also updated my Windows OS to see if that would fix it too, to no avail.

 

Thank you in advance for any help you can offer.

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