• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎03-29-2024 02:39 PM - edited ‎03-29-2024 02:41 PM

HP Recommended
Product: HP 950 4K

Hey friends!

 

I just bought the HP 950 4K Webcam today to complement my stream, and I just cannot download the Control Center to fully utilize it. 

I tried every way possible but whenever I get into the software page it redirects me to an Error page not found.

 

I appreciate the support if you could share the .exe through any way possible so I can get it to work otherwise it's completely useless right? 

 

Thanks and I'm really excited for a response! 

 

p.s. I uploaded 2 screenshots showcasing my issue. I'm on Windows 11.

 

Note: I tried to register the device using the serial number and it showed a laptop instead of a webcam. I got this from an authorized seller "Jarir Store - Saudi Arabia - Riyadh"

 

Main link.pngRedirected here.png

Tags (1)
Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.