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‎05-10-2024 08:17 PM

HP Recommended
Operating System: Microsoft Windows 11

I can't register my laptop.  I used the diagnostic tool and got the same serial number that I read on the bottom of the laptop.  Entering it to add to my account it doesn't recognize it and asks for name of it which was also verified in the diagnostic tool.  That isn't recognized as legit either.  I get in a loop of non-help when i try to get help.  I have to have my laptop on my dashboard but I can't get it put there.  

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