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‎05-22-2024 03:00 PM

HP Recommended
Product: HP Officejet Pro 8600 e-All-in-One Printer - N911a
Operating System: Microsoft Windows 10 (64-bit)

Installed 4 new cartridges as old ones were depleted. Initially, the printer accepted the cartridges. Tried to print but received an error stating the file could not print. Now has an error stating: "There is a problem with the printer or ink system. Turn printer off, then on. If problem persists, contact HP. Followed this step, but the same error occurred. Follower virtual TS steps, including power down for 60 seconds and wiping contacts with lint-free cloth. No change, the same error occurs.

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