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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-30-2024 08:22 AM

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Printer is stuck on loading screen. One dot filled in an that is it with a full bar, then stuck. I have read numerous troubleshooting documents and nothing is working. Is there any way to fix this? I have unplugged while powered and pressed power for 30 seconds. I left unplugged for half a day, removed ink, and plugged directly into a wall. Still nothing. Firmware is the only thing I can think of however, the only means I see of doing this involve the printer booted fully and able to be interfaced with. Is this thing saveable or trash..???

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