• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎06-14-2024 02:32 AM

HP Recommended
Product: HP EliteBook 655 15.6 inch G9 Notebook PC (6J5J5AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello, 
I have an HP EliteBook 655 G9 laptop. but I forgot my Bios administrator password. How can I solve this problem? Can someone give me some advice? I read that HP Support should send me a file, which I should boot from USB. How can I contact HP Support and what information should I give them, including serial number and product ID? Please someone to help me!

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.