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‎06-16-2024 03:58 AM

HP Recommended
Product: HP Thunderbolt Dock 280W G4
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

I have the following issues with Hp Thunderbolt dock 280W G4 Combo cable:

 

On my Zbook laptop it work fine, it charges and also it communicate with other peripherals. it requires 150W

On my Omen Laptop 15 - dc0010nq it is communicating with the peripherals but it is not charging despite being a dock with a 280W power. The Omen requires only 135W.

 

Why is this happening ? Are there any additional setting to be made ?

I also updated the firmware to the latest version for the docking station.

 

Thank you

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