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‎07-11-2024 12:39 AM

HP Recommended
Product: HP 255 G8 Notebook PC (347S4AV)
Operating System: Microsoft Windows 11

Hi

I am at a total loss. 
I cannot recreate or willingly recreate the issue because it simply happens randomly.. whether I am browsing.. streaming.. working.. Ytubing.. filing.. playing.. it doesn't matter.
I have had Microsoft Support take remote access for days on end (3 to be exact).. eventually reinstalling from scratch.
I ran all HP support diagnostics tools - passing every test.
I ran all Windows diagnostic tools - passing every test.

Yet when least expected... CRASH!!
Sometimes 6 or more times a day... Then no crashes for 4 days and then again it will start.

 

Is there anybody out there who knows how to help me PLEASE..

Or am I all alone in this world with this possessed laptop??

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.