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‎07-22-2024 11:27 AM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A7AV)

I ordered my 2 year extended warranty back in June. I recieved an email telling me my HP order number and that my order was going to be delivered electronically, but it never was delivered electronically. I've checked all my inboxes, deleted, spam, etc.... The money has been taken from my account... and I still have an expired warranty. I know that a 2 year extended warranty would cover just fine since I bought this computer November 2022, and the previous 1 year warranty shows that it started November 2022. So the warranty should be covering even if it was active... I also cannot get in contact with a human at HP. This is very frustrating.

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