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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-09-2024 07:52 AM

HP Recommended
Product: HP OfficeJet Pro 9012
Operating System: Microsoft Windows 10 (64-bit)

When starting the printer, a message appears that the cartridge is blocked. It stays on the right edge of the printer and cannot be moved. This has been reported by other users here as well.

All standard processes do not help, including "Cold Reset" via HP Print and Scan Doctor 5.7.4.
The printer is from late 2020 and not heavily used. It runs under the Instant Ink program.

I would hate to throw it away and buy a new one!

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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