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‎08-11-2024 09:08 AM

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Hello, I see that there are several posts on the Envy 7858 printer not booting up. I have the same issue and would like to know if the printer is done or if I need to get a new one.

I have tried the steps provided; to drain the power and the hard factory reset, and nothing works. It will not let me get past the 1st dot during start-up.

Have the problem been fixed for anyone? If so, can you advise what was done to fix your issue?

 

Thanks.

 

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