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HP DeskJet 2710e All-in-One Printer

My printer won't print in colour except for test prints managed by the printer.

I have followed the HP guidance for cleaning printer cartridges, and aligning new cartridges. I have just installed new HP 305 cartridges. 

I have checked for default settings being set up for black and white only within MACOS, can't find anything to select that indicates colour printing. 

Does anyone have any ideas how I can get this printer to print in colour?

Thank you!

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