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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-24-2024 07:22 PM

HP Recommended
Product: HP OfficeJet 3833 All-in-One Printer

My HP OfficeJet 3833 does not print in black even though the cartridge is almost full. I've had the printer for a few years now and at one time it worked fine. A year or so ago he stopped printing in black. In Settings. Printer, I went to the HP OfficeJet 3830 Series and then to Manage > Print > Presentation Preferences > Advanced Options. At this point, under Document Options I've selected grayscale and there, just black ink. I click OK.And nothing, it still doesn't print or photocopy in black.

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