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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎09-29-2024 04:46 PM

HP Recommended

Hello, when I switched to the HP ALL IN plan from My Instant Ink Plan I was under the impression that my rollover pages would transfer from the instant ink plan to this all in plan. I’m being charged for both plans and I’m being charged for additional pages with the All In and I have 150 rollover available on the instant Ink.  

 

If I enrolled and upgraded FROM THE INSTANT INK ACCOUNT PAGE shouldn’t it have automatically cancelled instant ink and rolled over the pages?

 

when I called support they said the “don’t have that capacity”   They have the capacity to add the UPGRADE option so help me make sense of this please.

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