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To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP OfficeJet Pro 8028e All-in-One Printer

I keep getting an error message when trying to print.  It says "A problem has occurred with your HP and you will be unable to print until the issue is resolved." However, I have logged into my account and it's not giving me any alerts or issues.  Please help!  
I can't print anymore, either from my computer or my phone.  Thank you

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