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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
10-06-2024 11:55 AM
I have an HP OfficeJetPro 8035. It has brand new HP cartridges in it. It registers that these are installed and full, but it will only print in black and white, even when color is selected. I have tried cleaning the cartridges and their contacts, running diagnostics, and restarting the printer.
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