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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-05-2024 09:30 AM

HP Recommended
Product: HP DeskJet 4155e All-in-One Printer
Operating System: Microsoft Windows 11

My HP Deskjet 4155e print quality is very poor, very light as if there is not enough ink in the cartridge. Both black and color is very light,  cant read most of it. The blank ink cartridge is about 1/2 full the color 1/4 full.  I have run HP Smart diagnosis, it says everything is working, does test print, very light.  Used available software provided by HP smart to clean and realign the printer, do test print same problem.  I dont use Wi Fi in my house, use cables, printed hundreds of pages this way no problems. Did not use printer for at least 2 months. 

 

Can some one please help me fix this problem and:

 

Tell me where I can download the complete users manual for HP Deskjet 4155e?

Tell me how to print in Black only?  I use to see this option but now cant find it.

 

I found the manual online but it was not on the HP website so I did not download it.

 

Thanks!

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