Notebook Software and How To Questions

Hi, on my brand new Elitebook 865 G9 i try to install bios update. I've downloaded sp156138  to update to

TITLE: HP BIOS and System Firmware (U82)
VERSION: 01.11.00

current bios is 01.01.12

After install this sp156138  in windows 11 the updater application say "the firmware update is prepared successfully ,Please restart to complete"

But after restart ..nothing happens. Windows starting again..but No Bios update...

Any ideas?

Tom

here is the update log

2024/12/23 20:38:24.961|000021D4|Information|CHPBiosUpdateApp::InitializeProperties|******************************************************************
2024/12/23 20:38:24.961|000021D4|Information|CHPBiosUpdateApp::InitializeProperties|** Start of HpFirmwareUpdRec session, version 3.0.14 **
2024/12/23 20:38:24.972|000021D4|Information|CHPBiosUpdateApp::InitializeProperties|******************************************************************
2024/12/23 20:38:24.981|000021D4|Information|CHPBiosUpdateApp::InitializeProperties|Command line:
2024/12/23 20:38:24.990|000021D4|Information|CHPBiosUpdateApp::InitializeProperties|DASL PnP ID NOT found
2024/12/23 20:38:25.034|000021D4|Information|HPBiosUpdate::SmbiosInfo::GetSmbiosInfo|Getting SMBIOS information
2024/12/23 20:38:25.034|000021D4|Information|HPBiosUpdate::SmbiosInfo::GetSmbiosInfo|Successfully retrieved SMBIOS settings: BIOS Family = U82, version = 01.01.12
2024/12/23 20:38:25.046|000021D4|Information|HPBiosUpdate::SmbiosInfo::GetSmbiosInfo|PCID: ' ', AT-p supported: no, portable: yes
2024/12/23 20:38:25.158|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetPrivateWmiSettings|Successfully retrieved Private WMI settings
2024/12/23 20:38:25.159|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetPrivateWmiSettings|m_isEfiUpdateSupported = 1, m_isEspDriveSupported = 1, m_isEncryptionSupported = 1
2024/12/23 20:38:25.170|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetPrivateWmiSettings|m_isBiosUpdateSet = 0, m_isUefiToolsRequired = 0
2024/12/23 20:38:25.234|000021D4|Information|HPBiosUpdate::PublicWmiInfo::CheckWmiSettingSetupLogIn|Setup Password is NOT set.
2024/12/23 20:38:25.747|000021D4|Information|HPBiosUpdate::PublicWmiInfo::CheckWmiSettingCurrentValue|Bios setting = Lock BIOS Version, expected = Enable, actual = Disable
2024/12/23 20:38:26.577|000021D4|Information|HPBiosUpdate::PublicWmiInfo::GetBiosSettingValue|Setting not found: Update Base Embedded Controller Firmware
2024/12/23 20:38:26.577|000021D4|Information|HPBiosUpdate::PublicWmiInfo::GetPublicWmiSettings|Successfully retrieved Public WMI settings
2024/12/23 20:38:26.588|000021D4|Information|CHPBiosUpdateApp::InitInstance|Successfully collected all BIOS information.
2024/12/23 20:38:26.597|000021D4|Information|CHPBiosUpdateApp::MergeBinFile|Scan INF folder = [C:\SWSetup\sp156138\]
2024/12/23 20:38:26.605|000021D4|Information|CHPBiosUpdateApp::MergeBinFile|Checking INF file: C:\SWSetup\sp156138\U82_01110000.inf
2024/12/23 20:38:26.666|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|Recovery bin file is found.
2024/12/23 20:38:26.666|000021D4|Information|CHPBiosUpdateApp::MergeBinFile|Valid firmware found with C:\SWSetup\sp156138\U82_01110000.inf
2024/12/23 20:38:26.676|000021D4|Information|CHPBiosUpdateApp::MergeBinFile|Attempting to create firmware.bin/firmwareRecovery.bin....
2024/12/23 20:38:26.685|000021D4|Information|CHPBiosUpdateApp::MergeBinFile|Inf File path = C:\SWSetup\sp156138\U82_01110000.inf

2024/12/23 20:38:26.787|000021D4|Information|CHPBiosUpdateApp::MergeBinFile|Scan INF folder = [C:\SWSetup\sp156138\]
2024/12/23 20:38:26.787|000021D4|Information|CHPBiosUpdateApp::MergeBinFile|Checking INF file: C:\SWSetup\sp156138\U82_01110000.inf
2024/12/23 20:38:26.898|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetBinFileName|0x2 command ok, hr = 0x0, return code = 0x0.
2024/12/23 20:38:26.960|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetOnlineFlashBit|0x2 command ok, hr = 0x0, return code = 0x0.
2024/12/23 20:38:26.960|000021D4|Information|CHPBiosUpdateApp::GetOnlineFlashInfo|Online flash bit is false for embedded capsule associated with this GUID
2024/12/23 20:38:26.971|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|Found Gen 2 format: left justified hex
2024/12/23 20:38:26.989|000021D4|Information|HPBiosUpdate::IsFirmwareReady|Status = Need to Update: Feature is same but New Version Major is greater than Current Version Major
2024/12/23 20:38:26.991|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|Name: HP System Firmware
2024/12/23 20:38:26.999|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|Current Version Feature: 1
2024/12/23 20:38:27.007|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|Current Version Major: 1
2024/12/23 20:38:27.013|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|Current Version Minor: 12
2024/12/23 20:38:27.020|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|Current Version Build: 0
2024/12/23 20:38:27.030|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|New Version Feature: 1
2024/12/23 20:38:27.039|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|New Version Major: 11
2024/12/23 20:38:27.047|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|New Version Minor: 0
2024/12/23 20:38:27.056|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|New Version Build: 0
2024/12/23 20:38:27.063|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|HP System Firmware,01.01.12,01.11.00,Need to update
2024/12/23 20:38:27.070|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|GUID = ad34a7c74129e42942f4e2f1ba19ecb
2024/12/23 20:38:27.078|000021D4|Information|CHPBiosUpdateApp::CheckInfGUID|Found both GUID and bin file.
2024/12/23 20:38:27.086|000021D4|Information|CHPBiosUpdateApp::MergeBinFile|Valid firmware found with C:\SWSetup\sp156138\U82_01110000.inf
2024/12/23 20:38:27.092|000021D4|Information|CHPBiosUpdateApp::MergeBinFile|Attempting to create firmware.bin/firmwareRecovery.bin....
2024/12/23 20:38:27.101|000021D4|Information|CHPBiosUpdateApp::MergeBinFile|Inf File path = C:\SWSetup\sp156138\U82_01110000.inf

2024/12/23 20:38:27.166|000021D4|Information|HPBiosUpdate::CabFile::FindUpdateFile|Checking filename 'FIRMWARE'.
2024/12/23 20:38:29.595|000021D4|Information|HPBiosUpdate::Partition::FindEspPartition|PartitionStyle == PARTITION_STYLE_GPT, PartitionCount: 4
2024/12/23 20:38:29.596|000021D4|Information|HPBiosUpdate::Partition::FindEspPartition|ESP partition found: index=0 PartitionNumber=0.
2024/12/23 20:38:29.778|000021D4|Information|HPBiosUpdate::Partition::MountEspPartition|ESP drive mounted as Z:\.
2024/12/23 20:38:29.778|000021D4|Information|HPBiosUpdate::Partition::CreateHpBiosFolderHierarchy|Creating folder structure in Z:\EFI\HP\
2024/12/23 20:38:29.790|000021D4|Information|CHPBiosUpdateApp::PrepareEfiFlash|Found ESP partition: Z:\EFI\HP\
2024/12/23 20:38:30.138|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetBinFileName|0x2 command ok, hr = 0x0, return code = 0x0.
2024/12/23 20:38:30.138|000021D4|Information|HPBiosUpdate::IsFirmwareReady|Status = Need to Update: Feature is same but New Version Major is greater than Current Version Major
2024/12/23 20:38:30.148|000021D4|Information|FlashConfirmPage::OnSetActive|Name: System BIOS
2024/12/23 20:38:30.156|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Feature: 1
2024/12/23 20:38:30.164|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Major: 1
2024/12/23 20:38:30.173|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Minor: 12
2024/12/23 20:38:30.181|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Build: 0
2024/12/23 20:38:30.189|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Feature: 1
2024/12/23 20:38:30.196|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Major: 11
2024/12/23 20:38:30.204|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Minor: 0
2024/12/23 20:38:30.212|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Build: 0
2024/12/23 20:38:30.275|000021D4|Error |HPBiosUpdate::PrivateWmiInfo::GetBinFileName|0x2 command failed, hr = 0x0, return code = 0x6.
2024/12/23 20:38:30.275|000021D4|Error |FlashConfirmPage::OnSetActive|Bin file GUID not found!
2024/12/23 20:38:30.346|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetBinFileName|0x2 command ok, hr = 0x0, return code = 0x0.
2024/12/23 20:38:30.346|000021D4|Information|HPBiosUpdate::IsFirmwareReady|Status = Need to Update: New Version Feature is greater than Current Version Feature
2024/12/23 20:38:30.357|000021D4|Information|FlashConfirmPage::OnSetActive|Name: Camera Controller
2024/12/23 20:38:30.366|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Feature: 20
2024/12/23 20:38:30.375|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Major: 1
2024/12/23 20:38:30.383|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Minor: 0
2024/12/23 20:38:30.390|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Build: 0
2024/12/23 20:38:30.398|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Feature: 23
2024/12/23 20:38:30.406|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Major: 21
2024/12/23 20:38:30.414|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Minor: 0
2024/12/23 20:38:30.424|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Build: 0
2024/12/23 20:38:30.490|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetBinFileName|0x2 command ok, hr = 0x0, return code = 0x0.
2024/12/23 20:38:30.491|000021D4|Information|HPBiosUpdate::IsFirmwareReady|Status = Need to Update: New Version Feature is greater than Current Version Feature
2024/12/23 20:38:30.502|000021D4|Information|FlashConfirmPage::OnSetActive|Name: ClickPad Controller
2024/12/23 20:38:30.513|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Feature: 20
2024/12/23 20:38:30.522|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Major: 1
2024/12/23 20:38:30.535|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Minor: 0
2024/12/23 20:38:30.547|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Build: 0
2024/12/23 20:38:30.557|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Feature: 22
2024/12/23 20:38:30.567|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Major: 7
2024/12/23 20:38:30.577|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Minor: 0
2024/12/23 20:38:30.586|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Build: 0
2024/12/23 20:38:30.648|000021D4|Error |HPBiosUpdate::PrivateWmiInfo::GetBinFileName|0x2 command failed, hr = 0x0, return code = 0x6.
2024/12/23 20:38:30.648|000021D4|Error |FlashConfirmPage::OnSetActive|Bin file GUID not found!
2024/12/23 20:38:30.711|000021D4|Error |HPBiosUpdate::PrivateWmiInfo::GetBinFileName|0x2 command failed, hr = 0x0, return code = 0x6.
2024/12/23 20:38:30.711|000021D4|Error |FlashConfirmPage::OnSetActive|Bin file GUID not found!
2024/12/23 20:38:30.773|000021D4|Error |HPBiosUpdate::PrivateWmiInfo::GetBinFileName|0x2 command failed, hr = 0x0, return code = 0x6.
2024/12/23 20:38:30.774|000021D4|Error |FlashConfirmPage::OnSetActive|Bin file GUID not found!
2024/12/23 20:38:30.839|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetBinFileName|0x2 command ok, hr = 0x0, return code = 0x0.
2024/12/23 20:38:30.839|000021D4|Information|HPBiosUpdate::IsFirmwareReady|Status = Need to Update: New Version Feature is greater than Current Version Feature
2024/12/23 20:38:30.850|000021D4|Information|FlashConfirmPage::OnSetActive|Name: FingerPrint Controller
2024/12/23 20:38:30.862|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Feature: 53
2024/12/23 20:38:30.873|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Major: 20
2024/12/23 20:38:30.881|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Minor: 47
2024/12/23 20:38:30.891|000021D4|Information|FlashConfirmPage::OnSetActive|Current Version Build: 5
2024/12/23 20:38:30.901|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Feature: 55
2024/12/23 20:38:30.909|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Major: 196
2024/12/23 20:38:30.920|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Minor: 47
2024/12/23 20:38:30.929|000021D4|Information|FlashConfirmPage::OnSetActive|New Version Build: 6
2024/12/23 20:38:30.987|000021D4|Error |HPBiosUpdate::PrivateWmiInfo::GetBinFileName|0x2 command failed, hr = 0x0, return code = 0x6.
2024/12/23 20:38:30.988|000021D4|Error |FlashConfirmPage::OnSetActive|Bin file GUID not found!
2024/12/23 20:38:31.003|000021D4|Information|FlashConfirmPage::OnSetActive|EFI Flash is supported.
2024/12/23 20:38:31.044|000021D4|Information|FlashConfirmPage::OnSetActive|BEAM Mode: 0
2024/12/23 20:38:46.615|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetOnlineFlashBit|0x2 command ok, hr = 0x0, return code = 0x0.
2024/12/23 20:38:46.615|000021D4|Information|CHPBiosUpdateApp::IsOnlineFlashCapsuleFound|Online flash bit is false for embedded capsule associated with this GUID
2024/12/23 20:38:46.682|000021D4|Error |HPBiosUpdate::PrivateWmiInfo::GetOnlineFlashBit|0x2 command failed, hr = 0x0, return code = 0x6.
2024/12/23 20:38:46.683|000021D4|Information|CHPBiosUpdateApp::IsOnlineFlashCapsuleFound|Online flash bit is false for embedded capsule associated with this GUID
2024/12/23 20:38:46.747|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetOnlineFlashBit|0x2 command ok, hr = 0x0, return code = 0x0.
2024/12/23 20:38:46.748|000021D4|Information|CHPBiosUpdateApp::IsOnlineFlashCapsuleFound|Online flash bit is false for embedded capsule associated with this GUID
2024/12/23 20:38:46.816|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetOnlineFlashBit|0x2 command ok, hr = 0x0, return code = 0x0.
2024/12/23 20:38:46.816|000021D4|Information|CHPBiosUpdateApp::IsOnlineFlashCapsuleFound|Online flash bit is false for embedded capsule associated with this GUID
2024/12/23 20:38:46.881|000021D4|Error |HPBiosUpdate::PrivateWmiInfo::GetOnlineFlashBit|0x2 command failed, hr = 0x0, return code = 0x6.
2024/12/23 20:38:46.882|000021D4|Information|CHPBiosUpdateApp::IsOnlineFlashCapsuleFound|Online flash bit is false for embedded capsule associated with this GUID
2024/12/23 20:38:46.948|000021D4|Error |HPBiosUpdate::PrivateWmiInfo::GetOnlineFlashBit|0x2 command failed, hr = 0x0, return code = 0x6.
2024/12/23 20:38:46.948|000021D4|Information|CHPBiosUpdateApp::IsOnlineFlashCapsuleFound|Online flash bit is false for embedded capsule associated with this GUID
2024/12/23 20:38:47.014|000021D4|Error |HPBiosUpdate::PrivateWmiInfo::GetOnlineFlashBit|0x2 command failed, hr = 0x0, return code = 0x6.
2024/12/23 20:38:47.014|000021D4|Information|CHPBiosUpdateApp::IsOnlineFlashCapsuleFound|Online flash bit is false for embedded capsule associated with this GUID
2024/12/23 20:38:47.076|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::GetOnlineFlashBit|0x2 command ok, hr = 0x0, return code = 0x0.
2024/12/23 20:38:47.077|000021D4|Information|CHPBiosUpdateApp::IsOnlineFlashCapsuleFound|Online flash bit is false for embedded capsule associated with this GUID
2024/12/23 20:38:47.141|000021D4|Error |HPBiosUpdate::PrivateWmiInfo::GetOnlineFlashBit|0x2 command failed, hr = 0x0, return code = 0x6.
2024/12/23 20:38:47.141|000021D4|Information|CHPBiosUpdateApp::IsOnlineFlashCapsuleFound|Online flash bit is false for embedded capsule associated with this GUID
2024/12/23 20:38:47.152|000021D4|Information|CHPBiosUpdateApp::IsOnlineFlashCapsuleFound|No online flash embedded capsules were found.
2024/12/23 20:38:47.159|000021D4|Information|CHPBiosUpdateApp::CheckWhatFlashMethodsAreNeeded|All capsules to be flashed via EFI. No Online Flash needed.
2024/12/23 20:38:47.170|000021D4|Information|FlashWmiPage::OnWizardNext|SFU not supported or -delay command line switch was set
2024/12/23 20:38:47.175|000021D4|Information|FlashWmiPage::OnWizardNext|Starting EFI flash...
2024/12/23 20:38:47.184|000021D4|Information|CHPBiosUpdateApp::BackupBiosBeforeFlash|No backup needed since platform is Sure Start enabled.
2024/12/23 20:38:47.210|000021D4|Information|HPBiosUpdate::Partition::CopyBiosUpdate|Update successfully copied.
2024/12/23 20:38:47.252|000021D4|Information|HPBiosUpdate::Partition::CopyDashPFile|Copying AES password file from "C:\SWSetup\sp156138\" to "Z:\EFI\HP\DEVFW\".
2024/12/23 20:38:47.252|000021D4|Error |HPBiosUpdate::Partition::CopyDashPFile|Error 'copy_file: Das System kann den angegebenen Pfad nicht finden.: "C:\SWSetup\sp156138\", "Z:\EFI\HP\DEVFW\firmware.pwd"' copying password file from "C:\SWSetup\sp156138\" to "Z:\EFI\HP\BIOS\New\".
2024/12/23 20:38:50.247|000021D4|Information|HPBiosUpdate::PrivateWmiInfo::SetDeviceFirmwareUpdateFlag|Successfully set Device Firmware Update flag.
2024/12/23 20:38:50.247|000021D4|Information|CHPBiosUpdateApp::DoEfiFlash|Update will occur on restart
2024/12/23 20:39:26.241|000021D4|Information|CHPBiosUpdateApp::ExitInstance|HpFirmwareUpdRec Return Code = 3010
2024/12/23 20:39:26.248|000021D4|Information|HPBiosUpdate::Partition::CloseEspPartition|Unmounting the ESP drive: mountvol.exe Z:\ /D.
2024/12/23 20:39:26.280|000021D4|Information|HPBiosUpdate::RestartSystem|************* End of HPBIOSUPDREC session - restarting *************
2024/12/23 20:39:26.280|000021D4|Information|HPBiosUpdate::RestartSystem|