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‎12-30-2024 04:42 AM - edited ‎12-30-2024 04:43 AM

HP Recommended

스크린샷 2024-12-30 203159.png스크린샷 2024-12-30 203314.png스크린샷 2024-12-30 203326.png스크린샷 2024-12-30 203335.png스크린샷 2024-12-30 203346.pngThe speakers on my Envy x360 14 work fine, but when I plug in my Bluetooth earphones and play sound, I get a blue screen or computer restart immediately.

 

Bluetooth connection/playback was fine right after reinstalling the OS, but after updating win11 version 24H2 and the driver update provided by Microsoft, the symptoms reappeared.

I am attaching today's update history.

 

This bug is making it impossible for me to use my laptop normally.
Please fix it.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.