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‎03-30-2025 05:22 AM

HP Recommended

I have a HP Smart Tank 7000.

It has full ink in each tank. All colors print fine except for black. Anything with black will not print. I've tried to run the clean printhead function multiple times; however, it still won't print black.
The printhead is not showing any errors. HP smart is not showing any errors and when I open the printed to check the printhead with HP it doesn’t move into the middle (so according to Hp- there is no issue with the printhead. 
Any help would be much appreciated 

 

How do I replace or how do I get it to move to the center so that I can manually clean it?

 

Thank you! 

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