10-19-2019 11:43 AM - edited 10-19-2019 11:44 AM
I have a hp sprocket and it is printing all my pictures blue, I have reset it, used the wand tool in editing settings, I have made sure it is up to date, I have reset it, made sure it had a good battery, I used the blue card that comes with the paper to clean it and turned up the brightness.
I don’t know what to do ?
10-21-2019 03:03 PM
@Molly30, Welcome to HP Support Community!
If you have already performed the steps from the document HP Sprocket Printers - Improving Print Quality and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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