• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Locked

‎03-22-2017 09:39 AM

HP Recommended

Hello @fallenshadow18, @FriendlySkies1, @LadyJaybird, and @Tiamegs - 

 

There was a known issue in iOS, where photos that you've edited via the default Photo app will appear and print blurry via the Sprocket app.  For example, if you had added a filter or made other corrections in the default iPhone Photo app, this issue would occur.

 

We have now resolved this problem in the latest version of the iOS Sprocket app (version 1.11), which you can download from the app store if you haven't already updated.

 

Enjoy your Sprocket!

***I am an HP employee***

The comments above represent myself and do not reflect the opinions of HP.

If my post solved your issue, please click "Accepted Solution" on the post . To show appreciation for my help, please click the "Thumbs Up Icon" below! Thank you 🙂
Was this reply helpful? Yes No

‎06-14-2018 10:03 PM

HP Recommended
Did u crop the picture so that it looks like the original? I'm also having the same problem
Was this reply helpful? Yes No

‎06-15-2018 09:14 AM

HP Recommended

I did not need to crop the pictures after the screen shot so I'm not sure , but I don't see how cropping the screen shot would hurt if you wanted.  Best of luck.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.